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phone: (+43) 66 424 41919

Frequently Asked Questions

How to get to MoaAlm?

MoaAlm is not the easiest destination to get to, in our experience the best places never are, that’s why they avoid the crowds and become special places. Depending on your means of transportation we will meet you at MoaAlm, Kals (our village, 5 minutes drive to MoaAlm), Huben in Osttirol (a nearby village with a bus stop, 20 minutes drive to MoaAlm), or Lienz (the capital of East Tirol, 30 minutes drive to MoaAlm).

Self Drive
Set your gps to Kals, East Tirol and enjoy the drive. In summer you can drive all the way up to the house. Once you have reached Kals you drive through the village past the church and the small supermarket. You basically leave the village again. At the first Y-fork keep right, following the green signs 'Moaralm'. At the second fork keep left at the beautiful wooden house with the blue/white balconies. Keep all the way right at the third and final fork, driving past a small parking area and up the mountain to MoaAlm. From the final fork it's a 10 minute drive to MoaAlm. In winter you have to leave your vehicle at the small parking area just past the final fork. We will drive you the last 2 miles up the local 'Rodel Bahn' (sledging track) also known as our driveway in our 4x4

Airlines are constantly changing routes and the only way to make sure you have an up to date guide is by going directly to the websites. The nearest airports are Klagenfurt, Salzburg and Innsbruck. Our guests have also flown into Munich and Ljubljana. If you fly into these latter two we advise that you rent a car for transfer to MoaAlm. There are 3 ways to get from the airport to MoaAlm:
1. MoaAlm shuttle: We offer a shuttle on request, please contact us on booking to ask for more details.
2. Public transport: you can travel by train and/or bus from Innsbruck and Salzburg to Lienz or Huben in Osttirol by public transportation. From Innsbruck main train station there is a direct bus to Lienz four times per day, We will pick you up in Lienz or Huben in Osttirol. Public transportation in Austria is very reliable and the train platforms and directions are clearly indicated. Check-out for up to date train timetables and prices or contact us if you need any help sorting out your options. If are keen to consider train travel from the UK, check out our blog post
3. Car rental: You can also rent a car and drive yourself. This option allows you to explore the surrounding area on your way to MoaAlm Mountain Retreat. For example, you could skip the Felbertauern tunnel and take the Grossglockner Hoch Alpin Strasse into Osttirol - a stunning mountain road with amazing views.

Do you cater for special diets?

We do, just let us know your allergies or dietary preferences in advance and we are happy to cater for you. All the food at the house predominately plant based. We also have plenty experience in catering for gluten-free-, lactose-free- and other dietary requirements. .

Do you have to be really fit?

For some holidays, such as our 'Climb Grossglockner Mountaineering week, or the Ski Tour and Splitboard we have set specific fitness requirements. For most holidays however a general level of fitness that allows you to get out daily and enjoy the natural beauty of the mountains is enough, we adjust the program accordingly. If you have a basic fitness level (doing cardio or endurance sports at least one hour three times a week) and no serious knee injuries you will be able to join us on all activities. Just remember you are in the mountains, there are no flat walks, so uphill hiking will happen!

What is the minimum age for kids?

Children of all ages are welcome during our family weeks and winter holiday weeks. However, some group activities require a minimum age or endurance. In general 10 year olds are able to join in all activities. In addition to the group activities there is lots more to do and explore in the area for the younger children: there are playgrounds, climbing parks, a swimming pool, a swimming lake, an alpine zoo and a roller-coaster in the area. At MoaAlm we have loads of games, a table-tennis table and for the smallest guests we can set up a mini-pool in summer.

Is it suitable for a singe traveller?

Yes - our holidays are a great way to meet other people and make new friends. For some of our rooms we charge a single room supplement.

Is it suitable for groups?

Yes! You can book any of our holidays as a group. It is also possible to rent out the entire house - please contact us for more information.

Do I have to do all the activities?

No, the daily plan is designed around your preferences but everything is optional. If you like to go on a self-guided tour we are happy to provide you with maps and suggestions!

Do you have wireless internet connection?

Yes, you can stay connected if you feel the need to.

Does MoaAlm have job openings?

Yes! Every season we are looking for people that love living in the mountains as much as we do to support our team. If you are interested to work with us please send us an email